1. Terms & Conditions (T&C)
Effective Date: 01 august 2025
Welcome to Visit Karongi! By using our website, booking a tour, or purchasing products from us, you agree to the following terms:
1. Services
- We provide tourism experiences, travel packages, and the sale of local products.
- Details of each service or product are listed on their respective pages.
2. Bookings & Payments
- Full or partial payment is required to confirm a booking or order.
- Payment methods: Mobile Money, Bank Transfer, and secure online card payments.
- Prices may change without prior notice but confirmed bookings remain at agreed rates.
3. Cancellations & Refunds
- Tours: Cancellations made 48 hours before departure are fully refundable.
- Products: Refunds are only available for damaged, defective, or wrong deliveries.
- Shipping fees are non-refundable once items are dispatched.
4. Shipping & Delivery
- Delivery timelines vary based on destination.
- International buyers are responsible for customs duties, taxes, or import restrictions.
5. User Responsibilities
- Provide accurate personal and contact details when booking or ordering.
- Respect local culture, environment, and laws during tours.
6. Liability
- We are not responsible for delays or cancellations caused by natural disasters, strikes, government actions, or other events beyond our control.
- Participation in tours is at the customer’s own risk; we recommend travel insurance.
7. Intellectual Property
- All content on visitkarongi.com (text, images, logos) is our property and cannot be used without permission.
8. Changes to Terms
- We may update these terms from time to time; updates will be posted on this page.